Sending from a shared mailbox in Outlook

When replying to an email received into one of the Projects shared mailbox e.g. anon ( please ensure you are replying as the project mailbox itself.  Please follow this process guide on how to do this.

To get the ‘From’ tab to show do the following:


Once ‘From’ has been clicked you will see a new field now when sending new or replying to any emails (please see below example).  Click on from to drop down a list and select ‘other email address’…

You will need to enter the whole email in once (e.g. and Outlook should remember it for all future use.  Please be careful typing the email incorrectly will save it whether it is a valid email or not.

If you have any issue please don’t hesitate to call or email the Nutbourne helpdesk.

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk