Sending from a shared mailbox in Outlook

When replying to an email received into one of the Projects shared mailbox e.g. anon (anon@outlook.com) please ensure you are replying as the project mailbox itself.  Please follow this process guide on how to do this.

To get the ‘From’ tab to show do the following:

 

Once ‘From’ has been clicked you will see a new field now when sending new or replying to any emails (please see below example).  Click on from to drop down a list and select ‘other email address’…

You will need to enter the whole email in once (e.g. anon@outlook.com) and Outlook should remember it for all future use.  Please be careful typing the email incorrectly will save it whether it is a valid email or not.

If you have any issue please don’t hesitate to call or email the Nutbourne helpdesk.

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