If you are unsure about approaching this issue please call our helpdesk as you can irreversibly damage your PC if you are not careful
When attempting to push an ESET installer package to a windows client the following error message may be encountered:
"Failed during the package install - Exit Code 1063: description Fatal error occured during installation"
The most common cause for this failure is an existing antivirus product being present on the computer. If you are sure that any old antivirus products have been removed attempt to install the client locally from the executable, this will highlight the cause of the installation error in more detail.