Introduction to Remote Web Access

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Remote Web Access is the new name for RWW which was first released in sbs server 2003. Which provided users a central web location for remote workers to access corporate resources no matter where they are.

RWA in SBS 2011 has been revamped for greater usability customizations and additional features as file sharing. For full access to the RWA feature from the internet you must ensure the following:

  • TCP 443 and TCP987 are ooen on your firewall
  • Clients are running IT 6.00 sp2 or higher
  • The RDP 6.1 or higher is installed on the client machine
  • The Client must trust the SSL certificate that is installed on the default website
  • The client must connect using the URL that matches the common name of the certificate

User Interface

The user interface has gone through some significant upgrades to provide a more upto date look and feel. It is also customisable on a per user basis to give the end user some flexibility on how they want the user interface to be organised. The logon screen below will use the forms based authentication similar to previous versions.

sbs_rwa.png

Once you are authenticated you will be brought to a customisable page, both based on your preferences and your account access level

rwa_user.png

From one centralised location users can perform the following tasks:

  • Check their email by launching OWA
  • Access the company's Internal Website(company web)
  • Access Shared Folders via sharepoint
  • Access internal computers(leveraging RDP)
  • Access Organisational and Administrative Links as defined by your company network administrator

RWA Gadget Confirmation

Upon logging into RWA you will notice that email, computers, shared folders, links and such are organised in differnet groupings which are known as gadgets. Each loads independantly of each other, allowing you to choose which gadgets/links are displayed on the RWA home page by accessing the Remote Web Access Properties page from the windows SBS console - sharedfolders and websites tab - website subtab. Changes made to the rwa home page links will affect all users.

rwa_gadgets.png

When users log into RWA they will see organisation links. If they are a members of the Windows SBS Admin Tools Group, they will also see the administrative links list. You can control what links appear in the organisation and administrative links lists. To edit this list from windows sbs console

remotewebaccesslist.png

Gadget Location Customisation

The gadgets on the home page of the RWA can be moved freely around the screen to give the user the ability to custmise the look to their preference. All of the user preferences are stored in the XML files located in "c:\program files\windows small business server\data\remoteaccessprofiles" The filename is based on the SID + username.

filelocation.png

File Location

File sharing is a new componenet of RWA introduced in SBS 2011 standard. It allows users to access files on the SBS server shares.

Connect to Computer

The connect to computer feature of RWA allows users to connect to their work computer from anywhere in the world as long as they have internet connection. Remote desktop Gateway(RDP gaateway) formerly called TS Gateway is the technology used on the backend to accomplish the connect to computer functionality in SBS 2011.RD Gateway allows TS clients to establish secure connections over SSL(443) using RPC Proxy also known as RDP over HTTPS.

http://technet.microsoft.com/en-us/library/dd560672(WS.10).aspx

Certificates

In order for clients to be establish a connection to the remote desktop gateway server the following must be true.

  • The name of the certificate must match your public url that the clients are using to connect to
  • The certificate chain must be your client machine
  • The certificate needs to be valid in terms of the dat/time

You can choose to either use the self -signed  certificate for rwa generated by the internet address management or purchase a trusted 3rd party ssl certificate issused from a public authority. If you choose the self signed certificate

 

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